Delivery Information

If you order before 3:00pm Monday - Friday your goods will be despatched the same day when choosing 'DPD Express (Next Working Day)' delivery. When choosing 'Standard Delivery (Monday - Saturday)', your goods may not be dispatched on the same day but will usually be delivered within the estimated timeframe shown. Please see our current shipping options below. All items are sent in discreet packaging with no logos on display. The return address and debit/credit statement will show "IncoShop Ltd" or "Napus Ltd". All prices exclude VAT.

During bank holidays there may be a delay in shipping and collection times.

 

Collection

You can collect your goods from us during our opening hours at our Bolton (BL3 6DG) warehouse. We recommend you order your goods online or over the phone before coming to store to avoid disappointment if we are out of stock. Upon placing your order online we aim to have it ready for collection within 1-2 working days. If you want to order in store we will try our best to meet your needs.

We require extra time to produce your custom printed products. Please contact us before coming to store so we can advice you if your order is ready.

Monday - Thursday, 9am - 5pm and Friday 9am - 4pm.



DPD Pickup Shop

For many locations it's possible to have your order shipped to a DPD Pickup Shop. To do this you must initially checkout with your home address as your delivery address. Once your order has been dispatched you'll be able to track the delivery on the DPD website and via the 'Your DPD' app. From here you can specify a pickup shop location. Requesting a DPD Pickup Shop isn't guarantee and can only be requested by the customer after dispatch. Redirecting your parcel to a pickup location can increase the delivery time by an additional 24 hours. Please check the DPD website for further details.

Please Note: We cannot ship to DHL Parcel Shop or Royal Mail Post Office locations as these locations are managed by different shipping companies.



UK Mainland Delivery

Please Note: DPD have temporarily suspended some of their premium services. Please see below for available services.

Delivery Options Delivery Times Price
DPD Express Next Working Day (Monday - Friday) £5.95
DPD Pre 10:30AM Next Working Day Before 10:30AM (Monday - Friday) £18.49 - Not Available
DPD Pre 12PM Next Working Day Before Midday (Monday - Friday) £9.95 - Not Available
DPD Saturday* Saturday Delivery £7.49

* We will hold your delivery until the Friday before it is due for delivery, you may get an email from us saying it is shipped and no tracking updates, however this is normal and the tracking will update once it is handed over to DPD for the Saturday delivery.



UK Offshore Delivery

Delivery Option Post Codes Delivery Times Price
Standard - Northen Ireland BT 2-4 Working Days £8.95
Standard Delivery - Zone C AB31 - AB56, IV1 -IV40, IV52 - IV54, IV63, KW1 - KW14, PA21 - PA38, PH4 - PH41, PH49, PH50 2-4 Working Days £8.95
Standard Delivery - Zone D HS, KA27 - KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, IV41 - IV49, IV51, IV55, IV56, PH42 - PH44, ZE, IM 2-4 Working Days £9.95
Standard Delivery - Channel Islands GY, JE 2-4 Working Days £11.95



International Shipping

Please Note: As a result of the United Kingdom leaving the EU our international delivery options are temporarily unavailable.