If you order before 12pm (midday) Monday - Friday your goods will be despatched the same day when choosing DPD Next Working Day delivery. When choosing Standard Delivery, your goods may not be dispatched on the same day but will usually be delivered within the estimated timeframe shown. Please see our current shipping options below. All items are sent in discreet packaging with no logos on display. The return address and debit/credit statement will show "IncoShop Ltd" or "Napus Ltd". All prices exclude VAT.

During bank holidays there may be a delay in shipping and collection times.

Collection

Store collection is currently unavailable, apologies for any inconvenience caused.

DPD Pickup Shop

For many locations it's possible to have your order shipped to a DPD Pickup Shop. To do this you must initially checkout with your home address as your delivery address. Once your order has been dispatched you'll be able to track the delivery on the DPD website and via the 'Your DPD' app. From here you can specify a pickup shop location. Requesting a DPD Pickup Shop isn't guarantee and can only be requested by the customer after dispatch. Redirecting your parcel to a pickup location can increase the delivery time by an additional 24 hours. Please check the DPD website for further details.

Please Note: We cannot ship to DHL Parcel Shop or Royal Mail Post Office locations as these locations are managed by different shipping companies.

UK Mainland Delivery

Delivery Options	Delivery Times	Price
DPD Priority	Next Working Day (Monday - Friday)	£5.95

UK Offshore Delivery

Delivery Option	Post Codes	Delivery Times	Price
Standard - Northen Ireland	BT	2-4 Working Days	£8.95
Standard Delivery - Zone C	AB31 - AB56, IV1 -IV40, IV52 - IV54, IV63, KW1 - KW14, PA21 - PA38, PH4 - PH41, PH49, PH50	2-4 Working Days	£8.95
Standard Delivery - Zone D	HS, KA27 - KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, IV41 - IV49, IV51, IV55, IV56, PH42 - PH44, ZE, IM	2-4 Working Days	£9.95
Standard Delivery - Channel Islands	GY, JE	2-4 Working Days	£11.95

International Shipping

We operate a flat rate international shipping.

Please Note: Due to recent changes we are no longer able to ship to Norway due to increased administration problems with Norwegian customs (8th of July 2019). Switzerland may also incur additional import charges beyond our control. Requesting a DPD Pickup Shop may be possible in some locations, however this isn't guaranteed and can only be requested by the customer after dispatch.

Country	Transit Time (Days)	Price
Austria	3-4	£10.99
Belgium	2-3	£8.99
Bosnia	4-6	£51.99
Bulgaria	4-7	£26.99
Croatia	4-6	£26.99
Czech Republic	3-4	£13.99
Denmark	3-4	£10.99
Estonia	4-5	£18.99
Finland	4-5	£24.99
France	2-3	£8.99
Germany	2-3	£7.99
Greece	4-9	£30.99
Hungary	4-5	£20.99
Iceland	4-6	£56.99
Italy	3-4	£12.99
Latvia	4-6	£26.99
Lithuania	4-6	£26.99
Luxembourg	2-3	£12.99
Netherlands	2-3	£8.99
Poland	4-5	£19.99
Portugal	4-5	£19.99
Romania	4-6	£26.99
Republic of Ireland	2-3	£8.99
Serbia	4-7	£51.99
Slovakia	3-4	£14.99
Slovenia	4-5	£16.99
Spain	3-4	£14.99
Sweden	4-5	£16.99
Switzerland	3-4	£42.99

United States

We operate a weight based shipping rate to the United States. This is based on volumetric weight of the products you require (example below). For a more accurate representation add the items to your cart and the price will show up in the checkout process.

Weight	Price
0.01-2kg	£19.99
2.01-2.5kg	£22.28
2.51-3kg	£24.57
3.01-3.5kg	£26.86
3.51-4kg	£29.15
4.01-4.5kg	£31.44
4.51-5kg	£33.73