Delivery Information
If you order before 3:00 pm Monday - Friday your goods will be despatched the same day when choosing 'DPD Express (Next Working Day)' delivery.
When choosing 'Standard Delivery (Monday - Saturday)', your goods may not be dispatched on the same day but will usually be delivered within the estimated timeframe shown.
Please see our current shipping options below. All items are sent in discreet packaging with no logos on display. The return address and debit/credit statement will show "IncoShop Ltd" or "Napus Ltd". All prices exclude VAT.
Please note: Bank holidays are non-working days. Orders placed on bank holidays will be dispatched the following working day. There may be a delay in shipping and collection times.
Collection and Showroom Purchases
You can collect your goods from our NRU showroom in Bolton (BL3 6DG) during our opening hours. We recommend you order your goods online or over the phone before visiting to avoid disappointment if we are out of stock. Upon placing your order online we aim to have it ready for collection within 1-2 working days. Our new dedicated showroom is full of exciting products to purchase on the day.
We require extra time to produce your custom printed products. Please contact us before visiting so we can advice you if your order is ready.
You can visit our dedicated page for more information on our showroom including opening hours and how to find us.
DPD Pickup Shop
For many locations, it's possible to have your order shipped to a DPD Pickup Shop. To do this you must initially checkout with your home address as your delivery address. Once your order has been dispatched you'll be able to track the delivery on the DPD website and via the 'Your DPD' app. From here you can specify a pickup shop location. Requesting a DPD Pickup Shop isn't guarantee and can only be requested by the customer after dispatch. Redirecting your parcel to a pickup location can increase the delivery time by an additional 24 hours. Please check the DPD website for further details.
Please Note: We cannot ship to DHL Parcel Shop or Royal Mail Post Office locations as these locations are managed by different shipping companies.
UK Mainland Delivery
Please see below for available services.
| Delivery Options | Delivery Times | Price |
|---|---|---|
| DPD Express | Next Working Day (Monday - Friday) | £5.95 |
| DPD Pre 10:30AM | Next Working Day Before 10:30AM (Monday - Friday) | £18.49 - Not Available |
| DPD Pre 12PM | Next Working Day Before Midday (Monday - Friday) | £9.95 |
| DPD Saturday* | Saturday Delivery | £7.49 |
* We will hold your delivery until the Friday before it is due for delivery, you may get an email from us saying it is shipped and no tracking updates, however, this is normal and the tracking will update once it is handed over to DPD for the Saturday delivery.
UK Offshore and Highland Delivery
| Delivery Option | Post Codes | Delivery Times | Price |
|---|---|---|---|
| Standard - Northern Ireland | BT | 2-4 Working Days | £8.95 |
| Standard Delivery - Zone C-A | AB | 1-2 Working Days | £5.95 |
| Standard Delivery - Zone C-B | AB31 - AB56, IV1 -IV40, IV52 - IV54, IV63, KW1 - KW14, PA21 - PA38, PH4 - PH41, PH49, PH50 | 2-4 Working Days | £8.95 |
| Standard Delivery - Zone D | HS, KA27 - KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, IV41 - IV49, IV51, IV55, IV56, PH42 - PH44, ZE, IM | 2-4 Working Days | £9.95 |
| Standard Delivery - Channel Islands | GY, JE | 2-4 Working Days | £11.95 |
International Shipping
We have begun trialing delivery to select EU countries. Additional details and pricing are shown during checkout.
Please Note: As a result of the United Kingdom leaving the EU some international delivery options are temporarily unavailable. There may be times where all international delivery options are unavailable.