Delivery Information
If you order before 3pm Monday - Friday your goods will be despatched the same day with your chosen shipping method.
During bank holidays there will be a delay in shipping due to no collections or deliveries.
Please see our current shipping options below. All items are sent in discreet packaging with no logos on display. The return address and debit/credit statment will show "IncoShop Ltd" or "Napus Ltd". All prices exclude VAT.
Collection
You can collect your goods from us during our opening hours. We have two locations, one in Bolton (BL3 6DG) and one in Aylesbury (HP20 1DQ). We recommend you order your goods online or over the phone before coming to store to avoid disappointment if we are out of stock. Upon placing your order online we aim to have it ready for collection within 1-2 working days. If you want to order in store we will try our best to meet your needs.
We require extra time to produce your custom printed products. Please contact us before coming to store so we can advice you if your order is ready.
Both stores are open Monday - Thursday, 9am - 5pm and Friday 9am - 4pm.
DPD Pickup Shop
For many locations it's possible to have your order shipped to a DPD Pickup Shop. To do this you must initially checkout with your home address as your delivery address. Once your order has been disptached youll be able to track the delivery on the DPD website and via the 'Your DPD' app. From here you can specify a pickup shop location. Requesting a DPD Pickup Shop isn't gurantee and can only be requested by the customer after disptach. Redirecting your parcel to a pickup location can increase the delivery time by an additional 24 hours. Please check the DPD website for further details.
Please Note: We cannot ship to DHL Parcel Shop or Royal Mail Post Office locations as these locations are managed by different shipping companies.
UK Mainland Delivery
| Delivery Options | Delivery Times | Price |
|---|---|---|
| DPD Express 24 (Next Working Day) | Next Working Day (Monday - Friday) | £5.95 |
| DPD Pre 10:30AM (Next Working Day Before 10:30AM) | Next Working Day (Monday - Friday) | £18.49 |
| DPD Pre 12PM (Next Working Day Before Noon) | Next Working Day (Monday - Friday) | £9.95 |
| DPD Saturday (Saturday)* | Saturday Delivery* | £7.49 |
* We will hold your delivery until the Friday before it is due for delivery, you may get an email from us saying it is shipped and no tracking updates, however this is normal and the tracking will update once it is handed over to DPD for the Saturday delivery.
UK Offshore Delivery
| Delivery Option | Post Codes | Delivery Times | Price |
|---|---|---|---|
| Standard - Northen Ireland | BT | 2-4 Working Days | £8.95 |
| Standard Delivery - Zone C | AB31 - AB56, IV1 -IV40, IV52 - IV54, IV63, KW1 - KW14, PA21 - PA38, PH4 - PH41, PH49, PH50 | 2-4 Working Days | £8.95 |
| Standard Delivery - Zone D | HS, KA27 - KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, IV41 - IV49, IV51, IV55, IV56, PH42 - PH44, ZE, IM | 2-4 Working Days | £9.95 |
| Standard Delivery - Channel Islands | GY, JE | 2-4 Working Days | £11.95 |
International Shipping
We operate a flat rate international shipping.
Please Note: Due to recent changes, shipping to Norway and Switzerland incur additional import charges beyond our control. All Norway orders will require your Norwegian Identification Number/Personal ID Number for the customs declaration forms. Without this number we can not ship your order. We will contact you directly for the number after your order has been confirmed. Requesting a DPD Pickup Shop may be possible in some locations, however this isn't guranteed and can only be requested by the customer after disptach.
| Countires | Delivery Times | Price |
|---|---|---|
| Germany | 3-4 Working Days (Monday - Friday) | £7.95 |
| France | 3-4 Working Days (Monday - Friday) | £9.95 |
| Republic of Ireland | 2-4 Working Days (Monday - Friday) | £11.95 |
| Belgium, Denmark, Italy, Luxembourg, Netherlands, Sweden and Spain | 4-6 Working Days (Monday - Friday) | £14.95 |
| Norway | 4-6 Working Days (Monday - Friday) | £51.95 |
| Switzerland | 4-6 Working Days (Monday - Friday) | £43.95 |
| Poland | 3-5 Working Days (Monday - Friday) | £20.95 |
United States
We operate a weight based shipping rate to the United States. This is based on volumetric weight of the products you require (example below). For a more accurate representation add the items to your cart and the price will show up in the checkout process.
| Weight | Price |
| 0.01-2kg | £19.99 |
| 2.01-2.5kg | £22.28 |
| 2.51-3kg | £24.57 |
| 3.01-3.5kg | £26.86 |
| 3.51-4kg | £29.15 |
| 4.01-4.5kg | £31.44 |
| 4.51-5kg | £33.73 |